If English isn’t your first language, don’t worry. We have translations of our Concise Services Guide and Client Handbook in a variety of languages.


Translating and Interpreting Service (TIS) for people who do not speak English and for the English speakers who need to communicate with them. TIS National is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.

Their website:

Phone number: 131 450

Translated Client Handbook

Our new client handbook is currently being translated into other languages, but is available here in English.   The previous handbook is still available in the languages provided below and will be updated soon.

Transport for NSW – Community Transport Information Brochure